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Getting Started
12 DMX 400/430 Operator’s Manual
If the media is not being sensed, try adjusting the label sensor
position by turning the adjustment knob for the movable sensor.
The gauge behind and below the Printhead can be viewed for
making this adjustment. If the label’s edge is not detected within 12"
(305 mm) of feeding, the Printer will stop and the paper/ribbon light
will remain on. In this case, check the threading of the media
around the bottom of the upper and lower Media Guides.
If the paper only feeds forward about 1-inch (26 mm) each time you
press the feed button, and does not seem to be stopping on a label
edge, the ribbon switch, (shown in Figure 1-5) was probably turned
on without thermal-transfer ribbon being installed. Slide this switch
toward the front of the Printer for direct-thermal printing. In
addition this condition can occur if the media is improperly routed.