HP (Hewlett-Packard) DMXTM 400/430 Printer User Manual


 
Troubleshooting
DMX 400/430 Operator’s Manual 67
5.3 Printhead Alignment Procedure
Depending on the degree of alignment necessary to your Printhead,
one or perhaps all of the steps mentioned below may need to be
completed.
5.3.1 Label Stock Tracking Adjustment
To ensure that the stock feeds straight use a full roll of 4" (102
mm) or 4.25" (108 mm) wide stock and complete the
following steps:
1. Rotate the Media Guide ‘down’ and install the stock,
keep the Media Guide in the down position.
2. Press the feed switch to feed the labels until the stock
begins to track at a stable position.
3. Rotate the Media Guide to the ‘up’ position and slide
the Media Guide in or out until the inside edge of the
stock is gently resting against the inner Media Guide.
5.3.2 Ribbon Feed and Tracking Adjustments
Complete the following steps to adjust the ribbon feed and
tracking.
Turn the power switch ‘on’ and use full width paper and
ribbon for this adjustment. Install a thermal-transfer ribbon/
media in the Printer and secure the ribbon to the Ribbon
Take-up Hub in a counter-clockwise direction (see Chapter 1,
Figure 1-8).
1. Press the feed switch several times to normalize the
feeding of the ribbon and media. Check the ribbon
for rippling as it travels from the Ribbon Supply Hub
and goes under the Printhead assembly. If rippling
occurs, follow the procedures outlined in steps 2
through 6.