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Network icon is not displayed
If the network icon is not displayed in the notification area after configuring the WLAN, the software
driver is either missing or corrupted. A Windows “Device not Found” error message might appear.
Reinstall the driver.
Get the latest version of the WLAN device software and drivers for the computer from the HP website
at
http://www.hp.com. If the WLAN device was purchased separately, consult the manufacturer's
website for the latest software.
For the latest version of the WLAN device software:
1. Open a web browser and go to
http://www.hp.com/support.
2. Select your country or region.
3. Click the option for software and driver downloads.
4. Type the computer model number in the search box.
5. Press the enter key, and then follow the on-screen instructions.
NOTE: If the WLAN device was purchased separately, consult the manufacturer's website for the latest
software.
Current network security codes are unavailable
If prompted for a network key or a name (SSID) when connecting to a WLAN, the network is protected
by security. Enter the current codes to make a connection on a secure network. The SSID and network
key are alphanumeric codes that are entered to identify the computer to the network. To find the codes:
●
For a network connected to your personal wireless router, review the router user guide for
instructions on setting up the same codes on both the router and the WLAN device.
●
For a private network, such as a network in an office or at a public Internet chat room, contact the
network administrator to obtain the codes, and then enter the codes when prompted.
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. Change the corresponding code in the computer accordingly.
If provided with new wireless network keys and SSID, and if you have previously connected to that
network, follow the steps below to connect to the network:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center.
2. In the left panel, click Manage wireless networks.
A list showing the available WLANs appears. If you are in a hotspot where several WLANs are
active, multiple networks appear.
3. Select the network in the list, right-click the network, and then click Properties.
NOTE: If the network you want is not listed, check with the network administrator to be sure that
the router or access point is operating.
4. Click the Security tab and enter the correct wireless encryption data into the Network security
key box.
5. Click OK to save these settings.
Network icon is not displayed 91