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Control panel messages
Control panel messages
Control panel message Description Recommended action
Access Denied
MENUS LOCKED
An attempt has been made to modify a
menu item while the control panel
security mechanism is enabled by the
printer administrator. The message will
disappear shortly, and the printer will
return to Ready or BUSY state.
Contact the printer administrator to
change settings.
Calibrating...<TEST> The printer is calibrating. No action necessary.
Canceling...
<JOB NAME>
The printer is in the process of canceling
a job. The message will continue to be
displayed while the job is stopped, the
paper path flushed, and any remaining
incoming data on the active data channel
is received and discarded.
No action necessary.
CANNOT DUPLEX
CHECK REAR BIN
alternates with
CANNOT DUPLEX
CHECK PAPER
The lower rear door (rear output bin) was
opened during the automatic duplex job,
or the printer detected a paper size that
will not go through the auto-duplexer.
Close the lower rear door (rear output
bin) or load paper that is supported for
auto-duplexing. See
Supported paper
weights and sizes
CANNOT DUPLEX
CLOSE REAR BIN
A 2-sided print job has been sent to the
printer while the lower rear door (rear
output bin) is open.
For the HP Color LaserJet 3700dn and
3700dtn printer models only.
Close the lower rear door (rear output
bin).
Checking paper path The engine is turning its rollers to check
for possible paper jams.
No action necessary.
Checking printer The engine is doing an internal test. No action necessary.
CHOSEN PERSONALITY
NOT AVAILABLE
alternates with
To continue press
The printer encountered a request for a
personality that did not exist in the
printer. The job is aborted and no pages
will be printed.
1. Press to continue.
2. Try a different driver.
CLOSE UPPER REAR DOOR The upper rear door is open. Close the upper rear door.
Cleaning... The printer is in the process of cleaning. No action necessary.
Clearing event log This message is displayed while the
event log is cleared. The printer will back
up one screen to Service Menu upon
completion of printing the page.
No action necessary.
Clearing paper path The printer jammed or detected
misplaced paper when turned on. The
printer is attempting to eject jammed
pages automatically.
No action necessary.
132 Chapter 8 Problemsolving ENWW