HP (Hewlett-Packard) 3500, 3700 Printer User Manual


 
Issue Cause Solution
Common causes of paper jams
(continued)
Printer supply items have
reached the end of their useful
life.
Check the printer control panel
for messages prompting you to
replace supplies, or print a
supplies status page to verify
the remaining life of the
supplies. See
Replacing
supplies and parts for more
information.
Paper was not stored correctly. Replace the print paper. Paper
should be stored in the original
packaging in a controlled
environment.
1
If the printer still continues to jam, contact HP Customer Support or your authorized
HP service provider. For more information, see http://www.hp.com/support/clj3500 for the
HP Color LaserJet 3500 series printer and http://www.hp.com/support/clj3700 for the
HP Color LaserJet 3700 series printer.
ENWW Common causes of paper jams 155