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hp customer care
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the telephone number for your
country/region, see the flyer that shipped in the box with the product, or visit
http://www.hp.com/support/callcenters. Before calling HP, have the following information
ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Online and other support
Online Services (for 24-hour access to information using a modem or Internet connection)
World Wide Web URL: for the HP Color LaserJet 3500 series printer, updated HP printer
software, product and support information, and printer drivers in several languages can be
obtained from http://www.hp.com/support/clj3500; for the HP Color LaserJet 3700 series
printer, visit http://www.hp.com/support/clj3700. (Sites are in English.)
Printer drivers: Visit http://www.hp.com. Select your language. Click the support & drivers
block, and then enter color laserjet 3500 or color laserjet 3700 as the product
name. The Web page for the drivers might be in English, but you can download the drivers
themselves in several languages.
Software utilities, drivers, and electronic information
Visit: www.hp.com/go/clj3500_software for the HP Color LaserJet 3500 series printer or
www.hp.com/go/clj3700_software for the HP Color LaserJet 3700 series printer. (Site is in
English, but printer drivers can be downloaded in several languages.)
Call: See the flyer that shipped in the box with the printer.
Visit: http://www.hp.com/support/net_printing for information about the HP Jetdirect en3700
external print server.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from http://www.hp.com/sbso/product/supplies.
In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies. In Europe,
supplies can be ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies can be
ordered from http://www.hp.com/paper/.
Accessories can be ordered from http://www.hp.com/go/accessories.
Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP support assistant CD
This support tool offers a comprehensive online information system designed to provide
technical and product information on HP products. To subscribe to this quarterly service in
the U.S. or Canada, call 1-800-457-1762. In Hong Kong SAR, Indonesia, Malaysia, or
Singapore, call Mentor Media at (65) 740-4477.
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
For service for your product, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.
HP service agreements
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