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Control panel message Description Recommended action
13.XX.YY JAM IN
TRAY X
alternates with
For help press ?
Clear jam then press
A page is jammed in Tray X.
Press for help.
or
See
Clearing paper jams.
If the message persists after clearing all
pages and exiting Help, contact
HP Support.
Note
If Jam Recovery: OFF some pages will
not be reprinted. Re-send the missing
pages.
20 INSUFFICIENT
MEMORY
alternates with
For help press ?
To continue press
The printer has received more data from
the computer than fits in available
memory.
1. Press to continue printing.
Note
A loss of data will occur.
2. Reduce the complexity of the print
job to avoid this error.
3. Adding memory to the printer may
allow printing of more complex
pages.
22 EIO X
BUFFER OVERFLOW
alternates with
To continue press
The printer EIO card in slot X has
overflowed its I/O buffer during a busy
state.
1. Press to continue printing.
Note
A loss of data will occur.
2. If the message persists, contact
HP Support.
For the HP Color LaserJet 3700 series
printer only when an EIO device is
installed.
22 PARALLEL I/O
BUFFER OVERFLOW
alternates with
To continue press
The printer’s parallel buffer has
overflowed during a busy state.
For the HP Color LaserJet 3700 series
printer only.
1. Press
to continue printing.
Note
A loss of data will occur.
2. If the message persists after exiting
Help, contact HP Support.
22 SERIAL I/O
BUFFER OVERFLOW
alternates with
To continue press
The printer serial buffer has overflowed
during a busy state.
For the HP Color LaserJet 3700 series
printer only when an EIO device is
installed.
1. Press
to continue printing.
Note
A loss of data will occur.
2. If the message persists, contact
HP Support.
ENWW Control panel messages 145