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Introduction
HP ProCurve Networking support
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HP ProCurve Networking support
HP ProCurve Networking offers support 24 hours a day, seven days a week through a number
of automated electronic services. See the Customer Support/Warranty booklet included with
your product.
The HP ProCurve Networking Web site, www.hp.com/go/procurve/support provides up-to-
date support information.
Additionally, your HP-authorized network reseller can provide you with assistance, both with
services that they offer and with services offered by HP.
Before contacting support
To make the support process most efficient, before calling your networking dealer or HP
Support, you first should collect the following information:
Online documentation
For the latest documentation, visit the HP ProCurve Networking manuals Web page at:
www.hp.com/go/procurve/manuals.
Collect this information Where to find it
Product identification. On the rear of the product.
Software version. The M111 management tool Login page.
Network topology map, including the
addresses assigned to all relevant devices.
Your network administrator.