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Clear jams from the ADF ................................................................................................. 166
Clear jams from the input-tray areas ............................................................................... 168
Clear jams from the print-cartridge area .......................................................................... 169
Clear jams from the output-bin areas .............................................................................. 170
Clear jams from the duplexer ........................................................................................... 172
Solve repeated jams ........................................................................................................ 173
Clear stapler jams ............................................................................................................................ 175
Solve print-quality problems ............................................................................................................. 178
Print-quality problems associated with media .................................................................. 178
Print-quality problems associated with the environment .................................................. 178
Print-quality problems associated with jams .................................................................... 178
Image defect examples .................................................................................................... 178
Light print (partial page) .................................................................................................. 180
Light print (entire page) ................................................................................................... 180
Specks ............................................................................................................................ 180
Dropouts ......................................................................................................................... 181
Lines ............................................................................................................................... 181
Gray background ............................................................................................................ 182
Toner smear ................................................................................................................... 182
Loose toner ..................................................................................................................... 183
Repeating defects ........................................................................................................... 183
Repeating image .............................................................................................................. 183
Misformed characters ..................................................................................................... 184
Page skew ....................................................................................................................... 184
Curl or wave .................................................................................................................... 185
Wrinkles or creases ........................................................................................................ 185
Vertical white lines .......................................................................................................... 186
Tire tracks ....................................................................................................................... 186
White spots on black ....................................................................................................... 186
Scattered lines ................................................................................................................ 187
Blurred print .................................................................................................................... 187
Random image repetition ................................................................................................ 188
Solve network printing problems ...................................................................................................... 189
Solve copy problems ........................................................................................................................ 190
Prevent copy problems .................................................................................................... 190
Image problems ............................................................................................................... 190
Media-handling problems ................................................................................................ 191
Performance problems .................................................................................................... 193
Solve fax problems ........................................................................................................................... 194
Solve sending problems .................................................................................................. 194
Solve receiving problems ................................................................................................. 195
Solve e-mail problems ...................................................................................................................... 197
Validate the SMTP gateway address ............................................................................... 197
Validate the LDAP gateway address ............................................................................... 197
Solve common Windows problems ................................................................................................. 198
Solve common Macintosh problems ................................................................................................ 199
Solve Linux problems ....................................................................................................................... 201
Solve PostScript problems ............................................................................................................... 202
General problems ............................................................................................................ 202
viii ENWW