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Faxes are transmitting or being received very slowly.
Cause Solution
The resolution at which the fax was sent or is being received
is very high. A higher resolution typically results in better
quality, but also requires a longer transmission time.
If you are receiving the fax, call and ask the sender to decrease
the resolution and resend the fax. If you are sending, decrease
the resolution or change the Page Content mode setting. See
the fax guide for information about changing the settings.
A poor telephone-line connection is forcing the device fax and
the sending or receiving fax machine to slow down the
transmission to adjust for errors.
Cancel and resend the fax. Have the telephone company
check the telephone line.
Faxes are not printing at the device.
Cause Solution
There is no media in the input trays. Load media. Any faxes received while the input trays are empty
are stored and will print after the trays have been refilled.
The Schedule Printing of Faxes mode is enabled. Faxes will
not print until it is disabled
Disable the Schedule Printing of Faxes mode. See the fax
guide for information about changing the setting.
The device toner level is low, or it has run out of toner.
The device stops printing as soon as it is low on toner or runs
out of toner. Any faxes received are stored in memory and are
printed after the toner has been replaced.
Replace the print cartridge.
196 Chapter 11 Problem solving ENWW