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Control panel message Description Recommended action
Access denied menus locked The control panel function that you are trying
to use has been locked to prevent
unauthorized access.
Contact the network administrator.
Action not currently available for Tray <X>
Tray size cannot be any size/any custom
A duplexed (2-sided) document was
requested from a tray that is set to Any size
or Any custom. Duplexing is not allowed
from a tray configured to Any size or Any
custom.
Select another tray or reconfigure the tray.
Authentication Required Authentication has been enabled for this
feature or destination. A username and
password are required.
Type the user name and password, or contact
the network administrator.
Authentication Required To Use This
Feature
A user name and password are required. Type the user name and password, or contact
the network administrator.
Cannot duplex close rear bin The device cannot print on both sides of the
page if the rear output bin is open.
Close the rear output bin.
Check the glass and remove any paper To
continue press Start
A digital send or copy job has been performed
from the scanner glass, but the original
document needs to be removed.
Remove the original document from the
scanner glass, and then press Start.
Chosen personality not available To
continue touch OK
A print job requested a language (personality)
that is not available for this device. The job
will not print and will be cleared from
memory.
Print the job by using a printer driver for a
different printer language, or add the
requested language to the device (if
possible). To see a list of available
personalities, print a configuration page.
See
Use information pages.
Close front door The front door is open. Close the front door.
Digital send communication error An error has occurred during a digital send
task.
Contact the network administrator.
Document feeder cover open The document feeder (ADF) cover is open. Close the document feeder (ADF) cover.
Follow the instructions in the onscreen dialog
box.
Document feeder empty The document feeder (ADF) does not contain
paper.
Load paper in the document feeder (ADF)
input tray.
Document feeder paper jam Media is jammed in the document feeder
(ADF).
Follow the instructions in the onscreen dialog
box. See
Clear jams from the input-tray
areas.
Document feeder pick error The document feeder (ADF) experienced an
error while picking media.
Make sure that your original contains no more
than 50 pages. Follow the instructions in the
onscreen dialog box.
E-mail Gateway did not accept the job
because the attachment was too large.
The scanned documents have exceeded the
size limit of the server.
Send the job again using a lower resolution,
smaller file size setting, or fewer pages.
See
Use the embedded Web server to learn
how to reduce the size of the attachment.
Contact the network administrator to enable
sending the scanned documents by using
multiple e-mails.
E-mail Gateway did not respond. Job
failed.
A gateway has exceeded the time out value. Validate the SMTP IP address. See Solve
e-mail problems.
E-mail Gateway rejected the job because
of the addressing information. Job failed.
One or more of the e-mail addresses is
incorrect.
Send the job again with the correct
addresses.
Table 11-1 Control-panel messages (continued)
ENWW Control-panel messages 159