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Loose toner
Loose toner, in this context, is defined as toner that can be rubbed off the page.
1. If media is heavy or rough, open the Administration menu at the device control panel. On the Print
Quality submenu, select Fuser Modes, and then select the media type you are using.
2. If you have observed a rougher texture on one side of your media, try printing on the smoother
side.
3. Make sure that the environmental specifications for the device are being met. See
Operating
environment.
4. Make sure that type and quality of the media you are using meet HP specifications. See
Media
considerations.
Repeating defects
1. Print a few more pages to see if the problem corrects itself.
2. If the distance between defects is 47 mm (1.9 in), 62 mm (2.4 in), or 96 mm (3.8 in), the print
cartridge might need to be replaced.
3. Clean the inside of the device and run a cleaning page. See
Clean the device.)
Also see
Repeating image.
Repeating image
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ENWW Solve print-quality problems 183