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3-22 Troubleshooting and Diagnostics Technology Code ID)
Diagnostic Tools
This section describes the following diagnostic tools you can use for troubleshooting and repairing the
notebook:
• e-DiagTools diagnostic program (below).
• Power-on self-test (page 3-25).
• Sycard PCCtest 450 PC Card (page 3-26).
• BIOS configuration utility (page 3-27).
e-DiagTools Diagnostic Program
The e-DiagTools hardware diagnostic program provides two levels of testing:
• Basic user-level hardware test.
• Advanced individual hardware tests.
Figure 3-2. e-DiagTools Screens — Basic and Advanced
The tests are designed to run after the system restarts, so that the notebook will be in a predictable
state during the tests. The tests are non-destructive, and are intended to preserve the state of the
notebook. The notebook restarts when you exit the program so drivers can be loaded.
Updating e-DiagTools
You can download the latest version of e-DiagTools from the HP Notebook Web site (see page vi).
Follow the instructions included with the new version.