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42 ThurayaIP Satellite Modem User Guide
Number and
Description
Cause Solution
121 Network
connection failure -
Missing or invalid APN.
Please provide correct
information and try
again.
Network
connection
failure because
the APN is missing
or invalid.
Contact your Service Provider to
get the correct network settings.
122 Network
connection failure -
Rejected by GGSN.
Please re-enter User
ID/Password and try
again.
Network
connection
failure due to
rejection by the
GGSN.
Verify that your Service Provider
User ID and password are
correctly set on the Network
Settings screen. If they are
correct and the problem
continues, contact your Service
Provider.
123 Network
connection failure -
Requested QoS
rejected by network.
Please modify
parameters and try
again.
Network
connection
failure because
the requested
QoS was rejected
by the Network.
Modify the QoS settings and try
again. If the problem continues,
set all QoS settings to the
default values and try again. If
the problem continues with the
default values, contact your
Service Provider.
124 Network
connection failure -
Invalid transaction id.
Reacquiring
connection…
Network
connection
failure due to
invalid
transaction ID.
If the problem continues,
contact your Service Provider.
125 Network
connection failure –
Unknown Session
Manager error.
Reacquiring
connection…
Network
connection
failure due to
unknown session
manager error.
If the problem continues,
contact your Service Provider.
126 Network access
blocked - ThurayaIP will
attempt to reacquire
connection.
Network
connection
failure because
network access is
blocked.
Network access is blocked. The
network will send the Modem a
timer value, and the Modem will
attempt to connect again
when the timer is complete. If
the problem continues, contact
your Service Provider.