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Chapter 6. Solving problems 117
If possible, be at your computer when you call. Please have the following information
ready:
• Machine Type and Model
• Serial numbers of your IBM hardware products
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information
Phone numbers are subject to change without notice. For the most up-to-date phone
numbers, go to http://www.ibm.com/pc/support and click HelpCenter Phone List.
In all other countries, contact your IBM reseller or IBM marketing representative.
Country Telephone number
Austria Österreich 01-24 692 5901
Belgium - Dutch Belgie 02-210 9820
Belgium - French Belgique 02-210 9800
Canada Toronto only 416-383-3344
Canada Canada - all other 1-800-565-3344
Denmark Danmark 35 25 02 91
Finland Suomi 09-22 931 840
France France 01-69 32 40 40
Germany Deutschland 069-6654 9040
Ireland Ireland 01-815 9202
Italy Italia 02-482 9202
Luxembourg Luxembourg 298-977 5063
Netherlands Nederland 020-504 0501
Norway Norge 23 05 32 40
Portugal Portugal 21-791 51 47
Spain España 91-662 49 16
Sweden Sverige 08-751 52 27
Switzerland Schweiz/Suisse/Svizzera 0848-80 52 52
United Kingdom United Kingdom 01475-555 055
U.S.A. and Puerto Rico U.S.A. and Puerto Rico 1-800-772-2227