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74 IBM® xSeries 220 User’s Reference
S
erver
S
upport
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
Register at:
Profile at:
http://www.ibm.com/pc/register
http://www.ibm.com/pc/support
Register and profile your server
Ye s
No
No
Phone an
IBM Help Center
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
No
No
Ye s
Ye s
Ye s
Check all cables for loose connections
and verify that all optional devices you
installed are on the Server Proven list.
You can view the Server Proven list at:
http://www.ibm.com/pc/compat
Server working
properly?
Problem
solved?
Problem
solved?
Problem
solved?
You can view a list of
IBM Help Center phone numbers at:
http://www.ibm.com/pc/support