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Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4,
TG8, and TG9)
When a printer main logic card is replaced, the following software adjustments
should be run:
v Character alignment procedure (see Figure 16 on page 36)
v Document insert front load print line adjustment (see Figure 16 on page 36)
v Document landscape adjustment (see Figure 16 on page 36)
v Store printer's serial number
v Update the firmware to the latest level
v Reset printer statistics
v Scanner calibration (Models TI8, TI9, TG8, TG9)
v 4610 Model configuration (If the configuration is not set correctly, the printer may
act unpredictably.)
Notes:
1. Cards for TI1s and TI2s are set up as TI2s.
2. Cards for Tx3s and Tx4s are set up as Tx4s.
3. Cards for Tx8s and Tx9s are set up as Tx8s.
Depending on your SureMark model, you can use the following to make software
adjustments to the printer:
v Offline configuration for Models TI8, TI9, TG8, TG9
v IBM Diagnostics for POS Systems and Peripherals (except Models TI1 and TI2)
v Reference/service diskettes (Models TI1 and TI2 only)
Offline configurations for Models TI8, TI9, TG8, TG9
You must use the calibration procedure to calibrate the scanner.
You must have power ON and paper installed in the thermal print station.
1. Open both the document cover and the receipt cover.
2. Press and hold both operator buttons until the Customer Receipt (CR) light
blinks rapidly.
3. Close the Document Insert (DI) cover. This is the front cover.
4. Close the CR cover. This is the rear cover. A menu is printed on the CR paper.
5. Follow the instructions on the menu to:
v set the EIA-232 parameter
v set the baud rate
v set the communication protocol
v invoke scanner calibration
v set the 4610 model configuration
The information provided in “EIA-232 communications protocol selection” on
page 30 describes the selections and their purposes.
Using the IBM Diagnostics for the POS Systems and Peripherals (all
models except Models TI1 and TI2)
The IBM Diagnostics for the POS Systems and Peripherals is a GUI-based
diagnostic package on a USB flash drive. It is used to troubleshoot hardware
problems, and it includes these 4610 printer utilities:
Updated April 2, 2009
34 SureMark Printers User’s Guide