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v POSS for Windows 4610 Printer Firmware Update Program
v Alternative 4610 firmware update method via EIA-232 attachment cable
Use the appropriate procedure that follows to update the SureMark firmware, after
downloading the latest level software from the Retail Store Solutions Web site (see
“Resources on the Internet” on page 44).
Using a firmware update diskette (Models TI1 and TI2 only)
Use a firmware update diskette to update the firmware in configurations when the
SureMark is attached by either an EIA-232 or RS-485 cable and when the system
has a floppy diskette drive, a PC keyboard, and display.
1. Download the latest level of firmware update diskette from the Web (see
“Resources on the Internet” on page 44). You can select from several update
methods, including attended, unattended, and automatic.
2. Insert the firmware update diskette in drive A.
3. Power on the system unit that has the SureMark attached by either an EIA-232
or RS-485 cable.
4. Select RS-485 or EIA-232 connection.
5. Follow the messages displayed to complete the firmware update.
a. Press Enter (OK) at the logo screen to proceed.
b. Choose connection type (RS-485 or EIA-232). For EIA-232 connections,
also make the following selections (refer to the communications mode
selections switches, located on the bottom rear of the SureMark printer, to
determine the following selections):
v Communications port (COM1, COM2, COM3, COM4)
v Baud rate (9600 or 19 200 bps)
v Control Flow (DTR/DSR or XON/XOFF)
c. Press Enter (OK) to proceed.
d. Press F10 (Menu).
e. Select O (Operations).
f. Select A (Advanced Options).
g. Select U (Update Firmware).
h. Press Enter twice to select the desired firmware image file (usually only the
latest firmware image file is available for selection).
i. Press Enter (YES) again to commit to firmware update.
j. The Information screen will display the update percent completed.
Note: The SureMark flash update will take several minutes. Do not power off
the host system or the SureMark printer after the update has started.
6. After the firmware update is complete, the SureMark printer will be reset.
a. Press Enter (OK) to confirm.
b. Press Alt+X (Exit).
c. Press Enter to exit.
7. Remove the diskette from drive A.
8. Press Ctrl+Alt+Del to reboot the system.
Updated April 2, 2009
38 SureMark Printers User’s Guide