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Installing fillers for USB printers..................26
EIA-232 communication mode selections (all models except TI8, TI9, TG8, TG9) 28
Baud rate selection ......................28
EIA-232 communications protocol selection .............28
EIA-232 communication mode selections (Models TI8, TI9, TG8, TG9) ....30
Baud rate selection ......................30
EIA-232 communications protocol selection .............30
USB communication mode ....................31
USB selection .........................31
Chapter 3. SureMark installation, service, and utility software ......33
Software adjustments (Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, and
TG9) ............................34
Offline configurations for Models TI8, TI9, TG8, TG9 ..........34
Using the IBM Diagnostics for the POS Systems and Peripherals (all models
except Models TI1 and TI2) ..................34
Using the reference/service diskettes (Models TI1 and TI2) .......35
4610 fonts and logos utilities ....................37
Utility diskette ........................37
IBM Diagnostics for POS Systems and Peripherals package (all models
except TI1 and TI2) .....................37
Proportional font conversion utility ..................37
Firmware update ........................37
Using a firmware update diskette (Models TI1 and TI2 only) .......38
Using POSS for Windows to update SureMark printer firmware (RS-485 and
USB only) .........................39
Using JavaPOS for Windows to update SureMark printer firmware (EIA-232,
RS-485, and USB)......................39
Updating SureMark firmware using temporary EIA-232 attachment .....40
Limitation on updating firmware ..................41
Emulating the IBM Model 3 or Model 4 printers .............41
Limitations for emulation ....................41
Printing saved data ......................41
Emulating an Epson single-station printer (single-station only) .......43
Enabling Epson emulation....................43
Limitations for Epson emulation..................43
MICR data parser sample code (Models TI2, TI4, TI8, TI9, TG4, TG8, and TG9
only) ............................44
Resources on the Internet .....................44
Part 2. Models TI1, TI2, TI3, TI4, TI8, TI9, TG3, TG4, TG8, TG9 .........45
Chapter 4. Operation ......................47
Operating controls and indicators ..................47
Ribbon loading .........................51
Paper loading .........................53
Clearing jams in the check flipper area ................55
MICR reader read head cleaning ..................56
Thermal print head cleaning ....................57
Document scanner cleaning (Model TI8, TI9, TG8, TG9) .........59
Document scanner calibration (Models TI8, TI9, TG8, TG9) ........60
Chapter 5. Testing and problem analysis ..............61
Testing the printer ........................61
Offline tests ..........................62
Customer receipt test .....................62
Updated April 2, 2009
iv SureMark Printers User’s Guide
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