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World Wide Web & CompuServe* Intel BBS FaxBack*
Internet FTP Intel Forum
Access Intel’s World Wide Must be a CompuServe Connect to Intel’s Bulletin Board Have documents
Web site or download subscriber. Dial in by service. Dial in via modem sent to your fax
information using modem. (8 data bits, no parity, up to machine or fax
anonymous FTP. 14.4Kbps). board.
Troubleshooting Yes Yes Yes Yes
Software updates Yes Yes Yes No
Installation notes Yes Yes Yes Yes
Compatibility lists Yes Yes Yes Yes
Product information Yes No No No
How to access: WWW
Corporate Check local listing or US and Canada 1-503-264-7999 1-800-525-3019
http://www.intel.com contact CompuServe. Europe +44-1793-432955 +44-1793-432509
Customer Support Host name: CIS Worldwide +1-503-264-7999 +1-503-264-6835
http://www-cs.intel.com Once connected,
FTP type GO INTEL
ftp.intel.com to reach the Intel
/pub/PCandNetworkSupport Support Forum.
Intel Automated Customer Support
You can reach Intel’s automated support services 24 hours a day, every day, at no charge. The services
contain the most up-to-date information about Intel PC and Networking products. You can access installation
instructions, troubleshooting information, and extensive compatibility notes, as well as more general product
information.
Intel Customer Support Technicians
Free support for 90 days: You can speak with our technical support professionals free of charge for 90 days
after your initial call. After the initial 90 days of free support, you can either pay per incident or purchase a
subscription that covers all your Intel products. For details about the Intel Support Service options, download
document #8549 from one of the automated services.
Worldwide access: Intel has technical support centers worldwide. Many of the centers are staffed by techni-
cians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and the
times they are open, download document #9089 from one of the automated services. If you don’t have access
to automated services, contact your local dealer or distributor. Or call +1-503-264-7000 during these hours:
07:00-17:00 Mon-Wed & Fri
07:00-15:00 Thur
Hours are U.S. Pacific time.
*brand, name, or trademark owned by another company
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