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Troubleshooting
July 1998 12-11
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12.7 AppleTalk Installations
1. Check initial steps listed in this troubleshooting section to verify
printer and parameters and connectivity.
12.7.1 PostScript mode
1. Check the test print to verify that the preferred server is correct.
2. Are both the computer and the printer set for the same EtherTalk
phase (Phase 1 or Phase 2)?
3. Has the AppleTalk/EtherTalk network driver been selected in the
Network/AppleTalk control panel?
4. If the name of the correct printer driver does not appear as a
selection in the Chooser, verify that the printer driver was properly
loaded on the host. Check for the existence of your Kodak printer Þle
in the System FolderÕs Extensions folder.
If the host driver software is not there, install it according to the
instructions in the userÕs guide for the software.
5. Does the printer name appear as a selection in the Chooser? If not,
check the following:
¥ Make sure that AppleTalk is enabled (the Active button in the
Chooser should be selected).
¥ Make sure that the printer has been on for at least 3 minutes.
¥ If the printer is installed on a network with multiple zones, check
the other zones for the printer. The printer will boot up to the
default zone that is supplied by the network router.
¥ Make sure that the printer has been selected in the Chooser.
¥ If background printing is enabled, open the Print Monitor and
check for error conditions at the printer.
Raster Mode
1. Are both the computer and the printer set for the same EtherTalk
phase (Phase1 or 2)?
2. Has the AppleTalk/EtherTalk network driver been selected in the
Network/AppleTalk Control Panel dialog box?