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A-61140 January 2000 6-1
6 Operator Messages
This chapter outlines the actions that should be taken by the user and
system administrator when an error message appears in the status
display.
When a message appears in the status display, you should take the
action suggested in the Operator Message Listing. If you cannot solve
the problem, call the system administrator. If the problem persists, the
system administrator should call Service personnel.
When an error message is displayed, some keys on the control panel
may be temporarily invalid. However, the Jog key is available most of the
time so documents in the transport system can be removed.
IMPORTANT: Never power down the machine without first contacting
your system administrator.
When a + (plus) sign is displayed between the error code and error
message, it indicates more than one error message has been
generated. Press the + key to view the other error messages.
In most cases, when error codes are displayed, you will have to press C
to clear the message. Then proceed with any additional procedures as
indicated in the Description/Action Required column of the Operator
Message Listing. Limited procedures are included in the Operator
Message Listing. Full procedures are documented in the following
chapters:
Chapter 2, Getting Started
Chapter 3, Operating the Scanner
Chapter 5, Maintenance
Chapter 7, Troubleshooting
Refer to these chapters as needed.
Service Errors
If a message appears in the status display that is within the ranges
E600-E999, contact your system administrator; these are service errors
and Service personnel should be contacted.
A system administrator should contact Service when:
• the initial error recovery has been performed but the error message
persists.
• the initial error recovery has no effect on the error message.
• an indicated accessory must be replaced.