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Troubleshooting 6-3
Copies are skewed. Are the originals loaded correctly? When placing originals on the platen,
place them face-down and flush
against the original size indicator
plates.
page 2-14
When placing originals in the
document processor, align the original
width guides securely before placing
the originals.
page 2-15
Is the paper loaded correctly? Check the position of the paper width
guides.
page 2-2
Paper jams frequently
occur.
Is the paper loaded correctly? Load the paper correctly. page 2-2
Is the paper of the supported type? Is it
in good condition?
Remove the paper from the cassette,
turn it over, and reload it.
page 2-2
Is the paper curled, folded, or
wrinkled?
Replace the paper with new paper. page 2-2
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. page 6-8
Is the paper damp? Replace the paper with new paper. page 2-2
Copies from the optional
document processor
have black lines.
Is the slit glass dirty? Clean the slit glass. page 5-2
Copies are wrinkled. Is the separator dirty? Clean the separator. page 5-3
Is the paper damp? Replace the paper with new paper. page 2-2
Is the paper set in a proper orientation? Change the orientation in which the
paper is positioned.
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Symptom Checkpoints Corrective Actions
Reference
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