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6-4 Troubleshooting
Responding to Error Messages
If the touch panel displays any of these messages, follow the
corresponding procedure.
Error Messages Checkpoints Corrective Actions Reference Page
Close ### cover. Is the indicated cover open? Close all covers securely. —
Check the cover. Are any covers open?
Does the message indicate
which cover is open?
Close all covers securely. —
Close Document Processor. Is the optional document
processor open while loading
the original?
Close the document processor. —
Close Document processor
cover.
Is the optional document
processor top cover open?
Close the document processor
top cover.
page 2-15
Set cassette #.
(Close paper cassette #.)
Is the indicated cassette not
fully closed?
Pull out the cassette and push in
securely.
—
Open cassette #, check and
remove paper from inside of the
machine.
(Open cassette #, check and
remove paper from inside of
machine.)
— Completely pull out the
indicated cassette and remove
any paper inside.
—
Reset feeding unit for paper
cassette.
Is the paper feeder securely
pushed into the machine?
Pull out the paper feeder and
securely push it all the way into
the machine.
page 6-11
Add paper in cassette #.
(Add paper cassette #.)
Is the indicated cassette out of
paper?
Load paper. If the same type of
paper is loaded in another
cassette in the same orientation,
you can press either one of
paper selection keys on the left
of the touch panel to switch to
that cassette for copying.
—
Add paper in the Multi Purpose
Tray.
## size
(Place paper on the Multi
Purpose Tray.
## size)
Is paper of the specified size
loaded in the MP tray?
Load paper of the size indicated
in the MP tray.
page 2-4
Add paper in the Multi Purpose
Tray.
(Add paper on the Multi Purpose
Tray.)
Has all the paper on the MP tray
been fed?
Load paper in the MP tray. page 2-4
Change the size of MP tray. Is the specified size paper
loaded in the MP tray?
Reconfigure the size of the MP
tray.
page 2-9
Check paper size. Is the specified size paper
loaded?
Load paper of a size that can be
used.
—
Reposition original. Is the orientation of the specified
paper different from that of the
original?
Change the orientation of the
original. If you press the Start
key without doing so, the
original will be copied at the
current size.
—