Filter
Top Products
243 paper jam
1 Grasp the optional 550-sheet tray handle, and then pull the tray out.
Note: The optional 550-sheet tray is supported only in select printer models.
2 Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Insert the tray.
4 From the printer control panel, touch Continue, jam cleared.
250 paper jam
1 Remove all paper from the multipurpose feeder.
2 Push the lever in the multipurpose feeder to access the jammed paper.
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4 From the printer control panel, touch Continue, jam cleared.
Clearing jams 237