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Make sure the country code has been set for the country or region where you are operating the printer:
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until Device Defaults is highlighted.
4 Press .
5 Press or repeatedly until Country is highlighted.
6 Press or repeatedly until the country where you are operating the printer appears.
7 Press .
8 Press .
If the printer memory is full:
1 Dial the receiving number.
2 Scan the original document one page at a time.
Can send but not receive faxes
Load paper to print any faxes that have been stored in the printer.
Check the status of the Auto Answer feature.
If the Auto Answer light is on, the printer will answer after the preset number of telephone rings. Setting
selections include single ring, double ring, triple ring, and any ring. See “Setting the distinctive ring using
the control panel” on page 85.
Check the ink levels, and install a new cartridge if necessary.
Check to see whether Fax Forwarding is selected.
1 Press Fax Mode.
2 Press .
3 Press or repeatedly until Ringing and Answering is highlighted.
4 Press .
Fax Forwarding is highlighted.
5 Press or repeatedly to view the current Fax Forwarding setting.
6 To turn Fax Forwarding off, press or repeatedly until Off appears.
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