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Avoiding paper jams
If you follow the Media guidelines, you’re well on your way to trouble-free printing. If you do
experience a paper jam, see Clearing paper jams for instructions on clearing the jam.
A few reminders to avoid paper jams:
• Ensure paper guides in trays are properly positioned for the size paper you have loaded. See
Loading media for more information
• To load paper in a tray while a job is printing, press the operator panel Stop button and wait for
the printer motor to idle. Remove the tray from the printer. Load paper and reinstall tray. Press
Go to continue printing.
• Use only recommended media. See Media guidelines for more information.
• Do not load wrinkled, creased, or damp paper.
• Flex and straighten paper before loading.
• Do not overload paper trays. Make sure the paper stack does not exceed the maximum height
indicator located inside the paper tray.
• Change the Paper Type settings if you load anything other than plain paper.