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Troubleshooting 5-1
v1.0, May 2006
Chapter 5
Troubleshooting
This chapter provides information about troubleshooting your ProSafe 802.11g Wireless Access
Point. After each problem description, instructions are given to help you diagnose and solve the
problem. For the common problems listed, go to the section indicated.
• Is the WG302v2 on?
Go to “Front Panel” on page 1-5.
• Have I connected the wireless access point correctly?
Go to “Installing the ProSafe 802.11g Wireless Access Point” on page 2-3.
• I cannot remember the wireless access point’s configuration password.
Go to “Viewing the Activity Log” on page 3-9.
If you have trouble setting up your WG302v2, check the tips below.
No lights are lit on the access point.
It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
• Make sure the power cord is connected to the access point.
• Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
• Make sure you are using the correct NETGEAR power adapter supplied with your access
point.