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OkiLAN 6200e Plus User’s Guide
Troubleshooting 193
• Print an Network Print Server configuration sheet
to verify language switch settings. Verify the setting
is NOT PCL.
• Verify the printer’s language setting is NOT PCL.
Unable to Print a Document
If a document will not print, first check your printer.
Look for paper jams, an empty paper tray, low toner
error or other error conditions. Try to print the docu-
ment again. If it still does not print, exit the application
and try a Desktop Print from the File menu.
If the directory prints correctly, re-enter the application
and try to print a different document. If the second doc-
ument prints successfully, your problem may be docu-
ment-specific. Check for problems in the document. If
your printer has error handling capability, activate the
error handler and try to print the first document again
to obtain an error report.
If the directory does not print, send the directory again,
and watch the Network Print Server activity indicator. If
the status indicator flashes to indicate activity, data is
reaching the Network Print Server. Send the document
again and watch the printer for activity. If you see
activity but no output, data is reaching the printer, but
the printer is aborting the job. A PostScript printer
flushes its memory buffer whenever it encounters an
error condition, thereby aborting the entire job.
Try the following:
• Power the printer and the Network Print Server off
and on. Allow the Network Print Server and the
printer to warm up before you send a print job.