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Troubleshooting (Advanced)
Unable to connect to a network
z Check that the network you are using ([Modem], [LAN], [Wireless LAN], [Wireless WAN] or [Bluetooth]) is set to [Enabled]
in the [Advanced] menu of the Setup Utility (Î page 100).
z Restart the computer.
z When using the computer as a network computer, some additional settings may have to be made depending on the usage
conditions. We recommend asking your system administrator or the person in charge of the network.
z If the hub unit link lump does not light up, one of the following problems may have occurred.
• A problem or failure in the hub unit
• Incorrect cable type or incorrect connection
• A break in the cable
The communications speed is low
z Setting [CPU Idle Setting] to [Performance] may improve the communication speed.
See “A device connected to a PC Card does not operate correctly” (Î page 127).
Cannot check the computer’s MAC address
z Check the computer’s MAC address using the following procedure:
A Check that the LAN or wireless LAN is not disabled in the Setup Utility or the Device Manager.
B Click [start] - [All Programs] - [Accessories] - [Command Prompt].
C Input [ipconfig /all], and press
Enter
.
D Wireless LAN’s MAC address:
Make a note of the 12-digit string of alphanumerics displayed on the wireless LAN’s “Physical Address” line.
LAN’s MAC address:
Make a note of the 12-digit string of alphanumerics displayed on the LAN’s “Physical Address” line.
E Enter “exit”, and press
Enter
.
Problems with General Network