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65
Troubleshooting
and Routine Care
Error messages on the display
If the unit detects a problem, the following messages will appear on the display.
¡There is something wrong with the unit.
Contact our service personnel (see page 74).
¡The back lid is open. Close it.
¡The handset and handset cradle have been removed when you connect the
power cord.
—When you want to use the handset and handset cradle, install the handset
cradle correctly (see page 8).
¡—When you do not use the handset and handset cradle, set the handset switch
to NO HANDSET (see page 60). Then, disconnect and connect the power
cord again.
¡The document is not fed into the unit properly. Reinsert the document. If the
misfeeding occurs frequently, clean the document feeder rollers inside the unit
(see page 71). If the problem remains, adjust the feeder pressure (see page 70).
¡Memory (phone numbers, parameters, etc.) has been erased. Re-program.
¡A mechanical error occurred. Open the back lid and re-install the recording
paper (see page 9).
¡There is no room left in memory to record a message. Erase some or all of the
messages (see pages 29 and 46).
¡The receiving unit is busy or ran out of recording paper. Try again.
¡The TEL/FAX greeting message has not been recorded. Record a greeting
message (see page 54).
¡The unit ran out of recording paper. Install a new recording paper (see page 9).
¡A recording paper jam occurred. Clear the jammed paper (see page 68).
¡The other fax machine does not provide the polling function. Check with the
other party.
¡The receiving unit is busy or ran out of recording paper. Try again.
¡The document is jammed. Remove the jammed document (see page 69).
¡Attempted to transmit a document longer than 600 mm (23
5
⁄8w). Press the STOP
button and remove the document (see page 69). Divide the document into two or
more sheets and try again.
¡A transmission error occurred. Try again.
¡The unit is too hot. Let the unit cool down.
DISPLAY MESSAGE CAUSE AND REMEDY
CHECK COVER
CHECK DOCUMENT
CHECK MEMORY
MECHA ERROR
MEMORY FULL
NO RESPONSE
NO TEL GREETING
OUT OF PAPER
PAPER JAMMED
POLLING ERROR
REMOVE DOCUMENT
TRANSMIT ERROR
UNIT OVERHEATED
CHECK CRADLE
REDIAL TIME OUT
CALL SERVICE