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95
Operations
For fax advantage assistance, call 1-800-435-7329.
A white line or a dirty pattern
appears on your recording
paper.
The printing quality is poor.
I cannot receive documents by
pressing on the handset.
The other party complains that
they cannot send a document.
FAX
Fax – receiving (cont.)
Problem
●
The glass or rollers are dirty. Clean them (p. 102).
●
The other party sent a faint document. Ask them to send a
clearer copy of the document.
●
The thermal head is dirty. Clean it (p. 103).
●
Some paper has instructions recommending which side to
print on. Try turning the paper over.
●
You may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as Hammermill
Jet Print for clearer printing.
●
Press until a single beep is heard.
●
The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper
(p. 15) or clear the jammed paper (p. 98).
FAX
Cause & solution
I cannot select the desired
receive mode.
The other party complains that
they cannot send a document.
Receive mode
Problem
●
If you want to set TAD/FAX, FAX ONLY or TEL/FAX mode:
— select the desired mode using feature #77 (p. 87), and
— press to turn ON the arrow (
▼
) on
the right of the display.
Display:
ON
●
If you want to set TEL mode:
— press to turn OFF the arrow (
▼
) on
the right of the display.
ON
●
The unit is not in AUTO ANSWER mode. Press
to turn ON the arrow (
▼
) on the right
of the display.
ON
▼
AUTO ANSWER
AUTO ANSWER
▼
AUTO ANSWER
Cause & solution