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6-1SV40221 Rev. A
6 • Troubleshootin
g
Refer to this chapter if you have problems with your machine.
Troubleshooting Tips ......................................................... 6-2
General Troubleshooting ................................................... 6-3
Machine ...................................................................... 6-3
Envelopes ................................................................... 6-4
Sheets ......................................................................... 6-5
Inserts ......................................................................... 6-6
Double Detect ............................................................. 6-7
Clearing Material Stalls ..................................................... 6-8
The Manual Advance Knob ......................................... 6-8
Removal and Replacement of Sheet Feeder Trays .... 6-9
Removal and Replacement of Insert Tray(s) .............. 6-9
Access to Internal Areas 1 to 5 ................................. 6-10
Access to Area 6 ....................................................... 6-12
Access to Areas 7 and 8 ........................................... 6-12
Access to Removeable Paper Path .......................... 6-13
Access to Top Cover (Sheet Feed Area) ................... 6-13
Access to Envelope Exit Area ................................... 6-14
Access to Envelope Inserting/Sealing Area .............. 6-14
Envelope Stop Position ................................................... 6-15
SV40221 Rev A book.indb 6-1 9/14/2004 5:51:22 PM