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6 • Troubleshooting
6-6 SV40221 Rev. A
Problem Remedy Page
INSERTS
Poor Insert Feed
Insert Feeder
side guides set
incorrectly.
Set guides to Insert width and back
off 1/4 turn.
3-16
Insert Feeder
separator
adjustments
incorrect.
Make sure the two Insert Feeder
adjustments (number and letter
settings) are set correctly for the
type of Insert being run.
3-16
Inserts loaded
incorrectly.
Make sure stack has been fanned
before loading.
Changing the orientation of the
Insert stack may help.
3-17
Insert Feeder
Wedge used
incorrectly.
Let the Wedge slide down behind
the Insert stack to support it.
3-17
Booklets not
feeding correctly.
Booklets must only be run from
Insert Feeder F.
Check the Mail Piece Icon Tree
loading instructions.
1-15,
3-16
1-12,
1-13
Inserts out of
specification.
Check specifications in this guide. 7-4
Inserts won’t feed when using Manual Feeder
By default, Insert
Feeder(s) are
disabled in Manual
Feed mode.
A Supervisor can change this
default setting to allow Insert
Feeders to operate in Manual Feed
mode using the Manual Feed
Option.
4-8
SV40221 Rev A book.indb 6-6 9/14/2004 5:51:23 PM