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M306H5T3-RPD-E User’s Manual 6. Maintenance and Guarantee
REJ10J0964-0100 Rev.1.00 August 01, 2005 Page 86 of 88
6.5 How to Make Request for Repair
If your product is found faulty, follow the procedure below to send your product for repair.
Customer
Fill in the Repair Request Sheet included with this product, then send it along with this product
for repair to your local distributor. Make sure that information in the Repair Request Sheet is
written in as much detail as possible to facilitate repair.
Distributor
After checking the contents of fault, the distributor should please send the faulty product along
with the Repair Request Sheet to Renesas Solutions Corp.
Renesas Solutions When the faulty product is repaired, it will be returned to the customer at the earliest
convenience.
CAUTION
Note on Transporting the Product:
When sending your product for repair, use the packing box and cushion material supplied with
this product when delivered to you and specify handling caution for it to be handled as precision
equipment. If packing of your product is not complete, it may be damaged during transportation.
When you pack your product in a bag, make sure to use conductive polyvinyl supplied with this
product (usually a blue bag). When you use other bags, they may cause a trouble on your product
because of static electricity.