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Document Jam The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
See Document was not inserted or fed
properly, or was too long uu page 66 or
Using the automatic document feeder (ADF)
uu page 18.
Drum Error The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit.
(See Cleaning the corona wire
uu page 52.)
Drum Stop It is time to replace the drum unit. Replace the drum unit. (See Replacing the
drum unit uu page 45.)
DR Mode in Use The machine is set to Distinctive
Ring mode. You can not change
the Receive Mode from Manual to
another mode.
Set Distinctive Ring to Off.
See Distinctive Ringing (For Singapore and
Hong Kong) uu page 27
EL Error The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
on.
The fuser unit is too hot.
Init Unable XX The machine has a mechanical
problem.
Turn the power switch off, wait a few
seconds, and then turn it on again.
Leave the machine for 15 minutes with
the power on.
If the problem continues, call your
service representative or local dealer.
Jam Inside The paper is jammed inside the
machine.
(See Paper is jammed inside the machine
uu page 70.)
Jam Rear The paper is jammed in the back
of the machine.
(See Paper is jammed at the back of the
machine uu page 67.)
Jam Tray The paper is jammed in the paper
tray of the machine.
(See Paper is jammed in the standard paper
tray uu page 66.)
No Paper The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray and
press .
Remove the paper and load it again.
Then press .
If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Cl
ean the paper pick-up roller. (See
Cleaning the paper pick-up rollers
uu page 58.)
No Response/Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
Error Message Cause Action