Samsung P55 Laptop User Manual


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▶ Installing the Sound Driver after a Windows XP
Reinstallation
If you install the sound driver after reinstalling
WindowsXP,theAddHardwareWizard(Modem
Device) window may appear during the sound driver
installation.
ThishappensbecausetheHighDenitionAudio
—
KB888111Hotx,whichhasbeeninstalledonyour
system,haschangedthesettingstosearchforboth
sound and modem devices. If you install the modem
device, this message will not appear. If necessary,
install the modem device together.
ThenumberoftheHighDenitionAudio—KB888111
HotxmaydifferifyouhaveupdatedtheHotxfromthe
Microsoftwebsite.
Q
I cannot hear the modem sound.
A1 Check that the telephone line is properly
connected to the modem.
A2
Check that the modem driver is installed properly.
Click Start > Control Panel > Performance and
Maintenance > System.
Select Hardwaretab> Device Manager > Modems
in the System Properties window, and check if there
isayellowexclamationmarkontheinstalledmodem
icon. If there is, delete the modem device driver and
reinstallthedriver,becausetheyellowexclamation
mark represents a not properly installed driver.
Ifthereisnoyellowexclamationmark,double-click
the installed modem, and click Diagnosticstab>
Query Modem in the Modem Properties window to
diagnose the modem.
NomessageineitherofCommandandResponse
intheDiagnosticstabmeansthatthemodemisnot
operating properly.
Diagnose the modem again after restarting the
system or reinstalling the driver.
(Youhavetoexitallprogramsusingmodeminthe
advance of diagnostics of the modem).
Modem Related
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