Samsung P55 Laptop User Manual


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153
Q
I have connected the headset, but I cannot hear
sound normally.
A1 If the Bluetooth headset is properly connected to
a computer, the Control Pane Sound Playback
Device changes to Bluetooth Audio (for a mono
headset) or High Quality Bluetooth Audio (for a
stereo headset). If the Sound Playback Device
in the Control Panel is not changed properly,
you may not hear any sound. Check the audio
settings in the Control Panel according to the
proceduresbelow.
Conguring Sounds and Audio Devices in the
Control Panel
Double-ClickStart > Control Panel > Sounds and
Audio Devices.
Select the AudiotabintheSoundsandAudio
Devices Properties window.
CheckiftheSoundplaybackandSoundrecording
device is set to Bluetooth audio (for a mono headset)
orHighQualityBluetoothaudio(forastereoheadset).
A2 Some headsets cause sound to be played
intermittently depending on the Bluetooth
driver and the rmware version. Check your
Bluetooth driver and rmware versions and
download the latest versions by connecting to
Zaigen (www.zaizen.co.kr).
▶ Checking the Version
–DriverVersion:IntheTaskbar,right-clickthe
Bluetooth icon > Check the version in the
General tab.
–FirmwareVersion:IntheTaskbar,right-clickthe
Bluetooth icon > Check the version in the
Hardwaretab.
A3 Check if the headset is properly connected and is
operating normally.
A4
Check the volume settings of the headset and the
computer.
A5 IfamultimediaapplicationsuchasWindows
Media Player is running when connecting the
headset,theheadsetmaynotbeconnectedor
recognizedproperly.Connecttheheadsetrst
and then launch a multimedia application.
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