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6.4
Troubleshooting
3. Gently pull the paper toward you.
4. Check that there is no other paper in the printer.
5. Reinstall the cartridge, then close the cover.
Tips for avoiding paper jams
By carefully selecting print materials and loading them properly, you
should be able to avoid most paper jams. If jams do occur, follow the
steps outlined in “Clearing jams” starting on page 6.1. If jams occur
frequently, make sure that you are following these preventative tips:
• Follow the procedures in “Loading paper” on page 1.10 to load paper
properly. Make sure that the adjustable guides are positioned correctly.
• Do not overload the paper. Up to 150 sheets can be loaded at a time.
• Flex, fan, and straighten the paper before loading it.
• Do not load wrinkled, creased, damp, or highly curled paper.
• Do not mix paper sizes.
• Use only recommended print materials.
• Make sure that the recommended print side is facing up when loading
it in the feeder.
• Keep print materials stored in a suitable environment.
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07-Troubleshooting 2000/04/03 3:03 PM Page 6