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6.5
Troubleshooting
Display Meaning Solution
DOCUMENT JAM
DOOR OPEN
LINE ERROR
LOAD DOCUMENT !
LSU ERROR
The loaded document has jammed
in the feeder.
Clear the document jam.
The top cover is not securely
latched.
Press down on the cover until
it clicks in place.
Your unit cannot connect with the
remote machine, or has lost con-
tact because of a problem on the
phone line.
Try again. If failure persists, wait
an hour or so for the line to clear,
then try again.
Or, turn the ECM mode on. See
‘System setup’ on page 5.5.
You have attempted to set up a
sending operation with no docu-
ment loaded.
Load a document and try again.
A problem has occurred in the
LSU (Laser Scanning Unit).
Unplug the power cord and plug
it back in. If the problem still per-
sists, please call for service.
FUSER ERROR
There is a problem in the fuser
unit.
Unplug the power code and plug
it back in. If the problem still per-
sists, please call for service.
MEMORY FULL
The memory is full.
Either delete unnecessary docu-
ments, or retransmit after more
memory becomes available, or
split the transmission into more
than one operation.
LCD error messages
JAM/NO CARTRIDGE
Recording paper has jammed
inside the unit, or the toner
cartridge is not installed.
Clear the jam, or install the
cartridge.
NO PAPER
The recording paper has run out. Load the recording paper.
OVER HEAT
The printer part in your unit
has overheated.
Please wait until it cools down.
If you cannot solve the problem,
please call for service.
NO ANSWER
The remote machine has not
answered after all the redial
attempts.
Try again. Make sure the remote
machine is operational.
NO. NOT ASSIGNED
The one-touch or speed dial loca-
tion you tried to use has no num-
ber assigned to it.
Dial the number manually with
the keypad, or assign a number.
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