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Cannot detect original size. Select scan size.
Note
❒ These messages appear alternately.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly
on the exposure glass, the open-
ing/closing action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by more than 30 degrees.
Cannot find SMTP server. Check DNS or SMTP. • Check whether this machine and
the e-mail server are correctly
connected to the network.
• The e-mail server is not running
or is not in service.
• Check whether the Network set-
tings in System Settings are cor-
rect.
Cannot select over 30 files at the same time. To deliver more than 30 stored files,
divide the files and perform the op-
eration several times.
Cannot specify more than 500 destinations at the same
time.
When there are 500 or more destina-
tions for delivery or e-mail, split the
destinations into two or more
groups.
Exceeded max. data capacity. Check the scanning reso-
lution, then press Start again.
Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.79 “Relation-
ship between Resolution and Data
Size”.
Exceeded max. data capacity. Check the scanning reso-
lution, then reset the original.
Specify the scan size and resolution
again. Note that it may not be possi-
ble to scan very large originals at a
high resolution. See p.79 “Relation-
ship between Resolution and Data
Size”.
Exceeded max. E-mail size. Complete scan has not been
made. Press [Send] to send the current scanned data, or
press [Cancel & Delete].
The size of the e-mail exceeded the
maximum size possible.
Reduce the volume of images and
send it again.
Exceeded max. E-mail size. Sending E-mail has been
cancelled. Check [Max. E-mail Size] in Scanner Features.
• Increase the size of [Max. E-mail
Size].
• Set [Divide & Send E-mail] to [Yes
(per page)] or [Yes (per max. size)].
Exceeded max. file capacity. Delete the unnecessary
stored files.
The maximum number of files that
can be stored is 3000. Delete unneed-
ed files.
Message Causes and Solutions