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54 Troubleshooting
GSM/GPRS Error Messages
General
SIM Card Errors
Wireless LAN Error Messages
Modem not
responding....
Error
Check that the radio is turned on.
Dial-Up fails Try to connect again.
Wrong PIN/
Wrong PIN2
You have entered your PIN or PIN2 incorrectly. Enter the correct
PIN or PIN2, and click OK. See SIM lock on page 39.
Codes do not
match
When you want to change a security code (for example your PIN)
you have to confirm the new code by entering it again. This error
occurs when the two codes, that you have entered do not match.
See Phone lock on page 38.
PIN blocked/
PIN2 blocked
You have entered your PIN or PIN2 incorrectly three times in
succession. To unblock, see SIM lock on page 39.
PUK blocked –
contact operator
You have entered your personal unblocking key code (PUK)
incorrectly 10 times in succession. Contact your network operator
or service provider.
Medium Cable
Disconnected
A number of possible causes:
• You have moved out of range of the wireless LAN signal. Move
back closer to the hotspot.
• The wireless LAN is switched off. Right-click the icon
and select Enable Radio.
• The network transmission has been interrupted. Contact the
Network Administrator.