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56 Troubleshooting
Windows Error Codes
Windows
®
98
Error 619:
The port is
disconnected
during dial-up
An ISDN mode (V110 or V120) has been selected when creating
a connection, but is not supported by the network.
Select Analogue mode when creating the connection in the
Connection Wizard.
Error 629:
The port was
disconnected
by the remote
machine during
dial-up
Telephony settings are set to pulse dialling, change to tone dialling.
Check the dialling settings for the current location (In Control
Panel Phone and Modem Options Dialing Rules
Location Edit) and change the Dial using setting to tone,
or (if Pulse is a necessity), create a new location called GC79
Anywhere and set the dialling to Tone. GC79 anywhere location
should then be used whenever you use the GC79.
Error 630:
The port was
disconnected
due to hardware
failure during
dial-up
A Dial-up networking connection is already connected. Close the
connected dial-up and try again.
Error 645:
Internal
authentication
error during
dial-up
Incorrect APN or CID selected for network.
Modify your Dial-up Connection, see Create a GPRS, HSCSD or
CSD Connection on page 21 for more details. Make sure that the
APN file contains the name of the access point your network
operator is using. See the support section on
www.SonyEricsson.com site for a full list of network
operator APNs.
Error 650: The
Remote Access
server is not
responding
during dial-up
Incorrect User ID and/or password. Re enter correctly.
Error 678:
Computer you
are dialling is
not responding
during dial-up
Either: Service is not supported by SIM (usually for CSD/HSCSD)
or the computer is not answering.
1 Check SIM settings with your service provider if necessary,
2 Make sure that the server you are dialling is OK,
3 Make sure that Analogue mode has not been selected with
57.6kbps data rate (V110 or V120 mode must be selected
and supported by the network).
Error 720:
No PPP control
protocols
configured
during dial-up
The service is not supported by the SIM, usually appears when
you are trying to connect to GPRS Internet. Contact service
provider to enable GPRS Internet access on SIM card.