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Sony VAIO Desktop User Guide
Getting help
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Getting help
This section describes how to get help and support from Sony, as well as troubleshooting tips for your
computer.
Sony's support options
Sony offers you several support options for your computer.
Sony documentation
Please see the section Documentation pack (page 8) for details on the printed and online documentation
delivered with your computer, as well as further sources of reference.
Other sources of information
❑ Online Help files: Before contacting VAIO-Link, try to solve the problem by reading the user guides and
help files supplied with the peripherals or software.
❑ VAIO-Link website, which you can access if you have any problems with your computer:
http://www.vaio-link.com
✍ You will need to set up and configure your VAIO's internal modem before you can visit the VAIO-Link website.