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Sony VAIO Desktop User Guide
Getting help
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❑ If the message Application not responding appears, click End Now. Please be warned that you will
lose unsaved data.
❑ If this happens regularly:
❑ Contact the software publisher or designated provider for technical support.
❑ Make sure the software is compatible with your equipment and operating system.
❑ Try reinstalling the software.
Windows
®
locks up during shutdown
There are many reasons why the Windows
®
operating system may not shut down properly, including
incompatible or conflicting drivers, damaged files, or non-responsive hardware.
To search Windows
®
Help for troubleshooting information, proceed as follows:
1 From the Start menu, select Help and Support.
2 Click Fixing a problem.
3 Use the browse and search functions to find a solution.