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Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for answers, in the following sequence:
1
VAIO MicroTower
Read Me First
Contains a complete list of the items that ship with
your computer, product specifications, software
support information, and the most up-to-date
information on using your computer.
2
VAIO MicroTower
User Guide
Explains how to set up and upgrade your computer.
3
Online
User Guide
This electronic document contains additional
information on the preinstalled software titles. You can
access this guide from the Help Center on the
Windows Start menu.
4
VAIO MicroTower
Reference Manual
Provides detailed technical information about the
hardware in your VAIO MicroTower. This electronic
document is available from Sony’s website at
http://www. sony.com/pcsupport
5
Manuals and online
help files that may
accompany your
preinstalled software
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the online help files from the Help
menu in the specific application. A printed manual is
available for some applications.
6
Knowledge Database
Provides instant access to information on commonly
encountered problems. Enter a description of your
problem and the Knowledge Database searches for the
corresponding solutions online. You can access the
Sony Knowledge Database at:
http://www. sony.com/pcsupport
Sony VAIO User’s Guide