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VAIO MicroTower User Guide
38
7
Sony Fax-on-
Demand
This service provides you with answers to commonly
asked questions. You can use this automated service to
request a list of available topics and then select the
topics that you want to receive. To contact the Sony
fax-on-demand service, call 1-888-4SONYPC (1-888-
476-6972). (Requires a fax machine or your fax
software. Fax software is included on your system as
part of Microsoft Outlook.)
8
Sony SOS software This preinstalled program connects you to a Customer
Support Representative. SOS is available seven days a
week for 90 days after the original date of purchase.
Connect a phone line and phone before you call, so the
representative can access your system if necessary.
“Calling SOS” on page 39 describes how to use the
SOS software.
9
Calling SOS You can call and speak with a Sony Customer Support
Representative without using your computer by
calling 1-888-4SONYPC (1-888-476-6972). Software
support is available 24 hours a day, seven days a week
for 90 days at no charge after the original date of
purchase.