Getting Help
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When I double-click an application icon, a message such as You must insert
the application CD into your CD-ROM drive appears and the software does
not start
❑
Some titles require specific files that are located on the application’s
CD-ROM disc. Insert the disc and try starting the program again.
❑
Check to make sure you inserted the CD-ROM disc with the label
side facing up.
My speakers have no sound
❑
Check that the speakers are plugged into the
HEADPHONES
connector.
See “Connecting the Sony Multimedia Computer Display” on page 5
or “Connecting a Display, Speakers, and a Microphone” on page 6 for
details.
❑
If the speakers have a mute button, make sure it is off.
❑
If the speakers are powered by batteries, check that the batteries are
inserted properly and that they are charged.
❑
If the speakers use an external power source, make sure that the
power cord is plugged into a grounded wall outlet or power strip.
❑
If the speakers have their own volume control, check the volume
level.
❑
If the program you are using has its own volume control, check that
the volume is turned up.
❑
Check the volume controls in the application, in the audio Mixer, and
in Windows.
❑
If you connected headphones to the computer, you will not hear
sound from the speakers.