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Preface
The Sun StorEdge 3900 and 6900 Series Troubleshooting Guide provides guidelines
for isolating problems in supported configurations of the Sun StorEdge
TM
3900 and
6900 series. For detailed configuration information, refer to the Sun StorEdge 3900
and 6900 Series Reference Manual.
The scope of this troubleshooting guide is limited to information pertaining to the
components of the Sun StorEdge 3900 and 6900 series, including the Storage Service
Processor and the virtualization engines in the Sun StorEdge 6900 series. This guide
is written for Sun personnel who have been fully trained on all the components in
the configuration.
How This Book Is Organized
This book contains the following topics:
Chapter 1 introduces the Sun StorEdge 3900 and 6900 series storage subsystems.
Chapter 2 offers general troubleshooting guidelines, such as quiescing the I/O, and
tools you can use to isolate and troubleshoot problems.
Chapter 3 provides Fibre Channel link troubleshooting procedures.
Chapter 4 presents information about configuration settings, specific to the Sun
StorEdge 3900 and 6900 series. It also provides a procedure for how to clear the lock
file.
Chapter 5 provides information on host device troubleshooting.
Chapter 6 provides information on Sun StorEdge network FC switch-8 and switch-
16 switch device troubleshooting.