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OLVING
P
ROBLEMS
7.4
The printer does
not print.
(continued)
The printer driver may
be incorrectly installed.
Reinstall the printer driver; see
page 2.19. Try printing a test page.
The printer is
malfunctioning.
Check the display message on the
control panel to determine if the printer
is indicating a system error.
Printer selects
print materials
from the wrong
paper source.
The paper source
selection in the printer
properties may be
incorrect.
For many software applications, the
paper source selection is found under
the Paper tab within the printer
properties. Select the correct paper
source. See page 5.7.
Paper does not
feed into the
printer.
Paper has not been
loaded correctly.
Remove paper from the tray and reload
it correctly.
There is too much
paper in the paper tray.
Remove excess paper from the tray.
The paper is too thick.
Use only paper that meets the
specifications required by the printer.
Print job is
extremely slow.
The job may be very
complex.
Reduce the complexity of the page or
try adjusting the print quality settings.
If using Windows 9x/
Me, the Spooling
Setting may be set
incorrectly.
From the Start menu, choose
Settings and Printers. Right-click the
Tally T9220 printer icon, choose
Properties, click the Details tab, and
then choose the Spool Settings
button. Select the desired spool
setting.
The computer may
have insufficient
random-access
memory (RAM).
Install more memory in your printer.
See “Installing Memory, Barcode and
PostScript DIMMs” on page F.3.
Problem Possible Cause Solution